Privacy policy

NOVIRN Privacy Policy Last updated: March 26, 2026

NOVIRN operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the "Services"). NOVIRN is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase using the Services. By using and accessing any of the Services, you acknowledge that you have read and understand this Privacy Policy.

1. Personal Information We Collect

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you. We may collect or process the following categories of personal information:

  • Contact details: Name, billing/shipping address, phone number, and email address.

  • Financial information: Payment card information, transaction details, and form of payment.

  • Account information: Username, password, security questions, and preferences.

  • Transaction information: Items you view, put in your cart, purchase, or return.

  • Communications: Information you include when contacting our customer support.

  • Device & Usage information: IP address, browser type, network connection, and how you navigate the Services.

2. How We Collect Your Information

  • Directly from you: When you create an account, make a purchase, or contact us.

  • Automatically: Through cookies and similar technologies when you browse our site.

  • From service providers: Such as Shopify, who processes payments and hosts our store.

3. How We Use Your Information

  • To Provide the Services: Processing payments, fulfilling orders, arranging shipping, and managing your account.

  • Marketing and Advertising: Sending promotional communications and showing online advertisements based on your activity.

  • Security and Fraud Prevention: Authenticating your account, ensuring secure payments, and detecting fraudulent activity.

  • Communicating with You: Providing customer support and responding to inquiries.

  • Legal Compliance: Complying with applicable laws and responding to valid legal requests.

4. How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate business purposes:

  • Service Providers: Companies like Shopify, payment processors, and shipping partners.

  • Marketing Partners: To provide personalized advertising. You can opt out of targeted advertising by contacting us.

  • Legal Obligations: In connection with a business transaction, to comply with subpoenas, or to defend our rights.

5. Our Relationship with Shopify

Our store is hosted by Shopify. Information you submit will be transmitted to and shared with Shopify to provide and improve the Services. To learn more about how Shopify uses your personal information, you can visit the Shopify Consumer Privacy Policy.

6. Security and Retention

No security measures are perfect, and we cannot guarantee "perfect security." We retain your personal information as long as necessary to fulfill orders, maintain your account, and comply with legal obligations.

7. Your Rights and Choices

Depending on where you live, you may have the right to:

  • Access / Know: Request access to the personal information we hold about you.

  • Delete: Request that we delete your personal information.

  • Correct: Request that we fix inaccurate information.

  • Opt-Out: Opt out of targeted advertising or promotional emails (via the unsubscribe link in our emails).

8. Children's Data

The Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes to our practices or for regulatory reasons. We will post the revised Privacy Policy on this website and update the "Last updated" date.

10. Contact Us

Should you have any questions about our privacy practices, or if you would like to exercise any of your rights, please contact us:

  • Email: hello@novirn.com